Journal Ilmu Sosial dan Ilmu Politik

Vol. 1 No. 1 (2025): January - March
Articles

Performance Maturity Assessment of RSUD Dr. Soetomo in 2024: Challenges Toward Optimal Results

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  • Maya Mustikasari
Maya Mustikasari
mayzka72@gmail.com

Published 2025-01-21

Keywords

  • PSA maturity rating assessment; outcomes-based and process-based measures; RSUD DR. SOETOMO Maturity Level: level 3 (defined level)

Copyright (c) 2025 Maya Mustikasari (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

The PSA maturity rating assessment is a way for evaluating PSA performance. The Directorate General of Treasury issued Regulation PER-11/PB/2022 to measure performance achievements and the implementation of good governance in public service agencies by analyzing their maturity level. Assessment takes two approaches: results-based measurement and process-based measurement, and its core ideas are divided into five stages. The purpose of this article is to examine the findings of evaluation reports assessing PSA maturity levels by independent assessors, specifically the Directorate of Financial Management Development at PSA and the Regional Office of the Director General of Treasury in West Java Province. Implementation of maturity level review for fiscal year 2024 based on PSA governance and performance in fiscal year 2023. The evaluation results indicate that the RSUD DR. SOETOMO maturity level is at level 3 (defined level). This number indicates that the quality of RSUD DR. SOETOMO service performance is acceptable but not optimal.

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References

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